Nexus was processing 50,000 daily logistics events manually across 7 global regions. Staff costs were rising and error rates were increasing.
We built an LLM-powered workflow engine using LangChain and GPT-4 that classifies, routes, and resolves logistics events automatically with human escalation for edge cases.
70% of all logistics operations now handled autonomously. $4M saved in annual staff costs. Error rate dropped from 4.2% to 0.1%.
Technologies powering this product
Their team integrated GPT-4 into our workflow in 8 weeks. Manual processing time dropped by 70 percent. Highly recommended.
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